Energy Box Support Center

Welcome to the official support page for Energy Box. If you have questions, encounter issues, or need assistance, you can find answers below or contact our support team at any time.


📬 Contact Us

Support Email: yuzhouyuan289@gmail.com

We typically respond within 1–2 business days.


❓ Frequently Asked Questions (FAQ)

1. How do I earn points?

You can earn points through daily check-in, lucky spins, opening boxes, upgrading energy pools, and participating in various in-app activities.

2. How do I withdraw rewards?

Withdrawals can be submitted through the "Rewards" section in the app. Please note that all withdrawals are subject to review to ensure compliance and prevent abuse.

3. Why do I see ads in the app?

Energy Box is free to use, and ads allow us to reward players with points, U-coins, and other benefits. We ensure all ads comply with platform rules and never require personal sensitive information.

4. I didn't receive my reward, what should I do?

Please contact our support team with screenshots or a short description, and we will assist you promptly.

5. How often can I open boxes?

The opening frequency depends on the current level of your energy pool and available box opportunities.


📘 User Guide

1. Daily Check-in

Log in every day to earn guaranteed rewards. Consecutive check-ins provide additional bonuses.

2. Spin the Lucky Wheel

You can spin the wheel to win points, U-coins, and other items. Additional spins may be earned through gameplay.

3. Opening Boxes

Boxes contain rewards and resources. Higher-level boxes provide greater value.

4. Energy Pools

Use your points and U-coins to upgrade energy pools. Upgrading unlocks more boxes and higher rewards.

5. Invite Friends

Share your invitation code and earn bonuses when friends participate.


🎁 Rewards & Withdrawal Policy

Energy Box provides virtual rewards based on player activity. All withdrawals are processed according to our fairness and anti-fraud policy.


📄 Legal Information

Privacy Policy


If you still need help, feel free to reach out to us at any time. Thank you for using Energy Box!